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Option 2 If you select Free Standard Shipping: For a $13.50 fee, you get expedited shipping. INDEPENDENT AGENTS What types of documents are stored within my online account and how can I access them? My Merchant Account/OMS in India currently does not differentiate between normal and disputed transactions. How quickly am I paid for my American Express transactions? To review artwork or discuss products with a See Also: Customer Service Preview / Show details Ripoff Report Transaction Express Review Internet The support is made up of people that don't even know what they're doing. The information regarding the Hilton Honors American Express Aspire Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.The information regarding The Hilton Honors American Express Surpass Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. If the charges were indeed invalid, your card issuer will then correct the error by crediting your statement and issuing a refund for any interest or fees charged because of the false charge. You have to take it up with the vendor first. Box 981535 El Paso, TX 79998 Before you call the Direct Express Customer Service team, it is important to know what the top issues people call customer service for and what you should expect if you are calling about one of the following issues: There are three ways to activate your Direct Express debit card. Transaction Services is a leading provider in payments, with many decades of experience serving our customers from our headquarters in Atlanta and offices in New Jersey and Colorado. How do I get a refund for a returned item? Phoenix, AZ 85085. But the government recommends proceeding to step two in order to fully protect your rights, which could come in handy if for some reason the dispute investigation gets complicated. Influencer tier reward members earn 8% back in Express Cash when they use their Express Credit Card. Heres the mailing address to write to Direct Express: Another way to get your issue resolved is to visit the Direct Express website and look for the FAQs section. Need further assistance? If a Cardmember questions a Charge and the data we hold is insufficient to resolve the issue, we may contact you for further information. For Hearing impaired: 1-866-569-0447.