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: - Users with strange names or with a lot of numbers. Without buyers, there would be no reason to sell on Vinted, which is why customer feedback matters the most on the platform. Customer service is appalling and they are effectively allowing people to lose money. Plus, our seller community enables you to connect with other sellers and learn some of the best practices you can adapt to your business! Now to my issues. And naturally, the most effective way sellers can give an amazing experience is by asking them what they like about your product and what areas can be improved. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. 02-12-2019 02:54 PM. They won't pay for return shipping even if seller misrepresented the item! They send you robotic messages with a cs sender's name! They have no associated "returns reason" option on the order log other than that the size is misrepresented. Hope you $#*! Ships from The Netherlands. It was dishonest and BBC watchdog have a piece on them! Tip for consumers:The Seller was helpful to start with, but eventually disappeared with my money when she realised Evri and Vinted were not going to cough up, Products used:N/A as product was never received, I have no words to describe how disappointing this platform is. No phone number-you message them. Paying for item with Vinted buyer protection, Absolutely unsafe for selling - you'll lose money, Find another platform unless you want tO be RIPPED OFF, The worst sales platform i never seen as a seller, please read this. No customer service, had been using vinted regularly without issues until a buyer recieved a parcel that had clearly been run over and mishandled, items were missing from the bag. They need to force the seller to pay return shipping when an item is damaged. The soles and heels were like sponge. In order to get a refund, you have to send every item back at your expense. Ready to get started? In comparison, Vinted can also give automatic negative feedback to buyers who manually cancel their orders the second time. OneShop now allows sellers to schedule a listing in advance (up to a week) and have it listed at the right time to reach out to more customers. Ebay charged us $8.00 for the final value fee. OneShop provides the most polished automation experience for selling on marketplaces and is not only limited to automation. Vinted lets the seller pay you a partial refund via Venmo which is good. You have 180 days in which to do this by following these steps. Step 2: Select the star rating, add a comment, and click the Submit to post your feedback. You might be tempted to never buy from them, but they may have some good deals. Contact vinted? SPIEGEL is aware of a case in which a 49-year-old from Bavaria wanted to buy Nike sneakers for her daughter from Vinted - suspiciously cheap, about half the usual price. Ready to get started? The best way for a partial refund is to do it outside of vinted. Privacy Policy. They need to force the seller to pay return shipping when an item is damaged. Vinted Guide: How to Handle Vinted Feedback Like a Pro.