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Have you tried asking support to log in and test the TV? Amazon Prime Not Working on Panasonic TV: How to Fix With Ease, PS4 Turning Off By Itself: How To Fix This, What Does Cleaning Mean on iPhone? Use an IP Address checking website to see where your IP address is registered to. Use a reputable VPN service to resolve the BBC iPlayer 02001 error on your Firestick. Try clearing settings for iplayer. Download the new firmware. Everything appears ok until I try to run a seslected programme. Hello,it looks like I have Iplayer problems as well. 21-12-2019 Hi all, I've created an account to try and help you with what worked for me as I've not seen this fix on here yet. BBC iPlayer is an online media player where you can watch TV programs and films you may of missed on the BBC channels. WebIf BBC iPlayer is failing or struggling to load on your connected TV, we recommend: ensuring your TV's firmware/system is up to date trying a factory reset working through For 2+ months now I've been unable to load programmes in BBC iPlayer app on my new Samsung UE49MU7070 TV, 2017 model. 06:20 PM Some of you may have noticed issues with the BBC iPlayer service in recent days. 08-12-2017 BBC iPlayer BBC iPlayer compatible browsers are listed here: Try upgrading your browser or try a different browser. in, 28-11-2018 Registered in England. Let's look over some the general troubleshooting to see if we can get it working for you. Copyright 1995-2023 All Rights Reserved. All other on demand TV and Netflix, Amazon etc works fine and internet connection is the best. The iPlayer error code 02001 has been reported as appearing when users try to load any videos on iPlayer and for some users, all the BBC apps with video functionality have been compromised. To start the conversation again, simply All menus load fine but every programme I choose has continous spinning circle and after 30 seconds always ends with cannot load error message 02001. BBC iPlayer is the BBCs excellent online streaming, TV, and radio service for UK viewers. Hi I am in Portugal, fighting against error 02001.