{{articleFormattedModifiedDate}}, {{ feedbackPageLabel.toLowerCase() }} feedback, Please verify reCAPTCHA and press "Submit" button, Troubleshooting XenDesktop Service Startup Issues. 14:56:35: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 Verify that you have sufficient privileges to start system services. 14:52:30: Information - AppProtectionHelper::isCommandLineConfigured(448) - Enter 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = Telephone, Value = 1-800-424-8749 14:52:20: Information - CComponent::InitializeFromInstalledMsi(841) - Cache client version : 11.2.0.0 14:52:20: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. [CVADHELP-20858], Citrix Authentication Manager (AuthManSvr.exe) might exit unexpectedly during logon. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = SelfServicePlugin.msi, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SelfServicePlugin.msi The Application Event Log of the VDA machine might also show Event ID 1006:"The Citrix Desktop Service failed to start.If this problem persists, reinstall the Citrix Virtual Desktop Agent. 14:52:37: Information - CApp::IsEdgeWebView2Installed(4181) - Checking if Microsoft Webview2 Runtime is present on the system. [CVADHELP-21910], In a seamless session, the mouse and keyboard of the user device might freeze intermittently, if the application disables and then enables its window in that sequence. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {70755658-255B-4EA6-BF8F-7188BDCFF7D0} Restart your app. (Key not present.) 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} 14:56:35: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Service 'Citrix Workspace Updater Service' (CWAUpdaterService) failed to start. 14:52:37: Information - CApp::IsEdgeWebView2Installed(4246) - Status of Edge runtime on system : 1 Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. If this value is set to 0, then set the value to 1 by completing the following procedure: Double-click this value and set this value to 1 (decimal) or 0x1 (hexadecimal).
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