Take the left and right earbuds out the case and long press the touch control area at the same time for about 3 seconds or until you see a white LED light flashing on both earbuds. From james jenkins on July 05, 2016 :: 8:42 pm. Both earbuds should now function. Find the device in your bluetooth scan menu. Use your multipoint device with the Bluetooth device that is still actively paired with multipoint. I was on here trying to find out how to reset the buds when I realized that it could just be a build-up of earwax. My earphones are starting to not connect together - Q&A - Best Buy Ive unpaired and repaired the M165 multiple times, and my phone will connect to my car, as well. Move away from a USB 3.0 port. If your phone or tablet isn't pairing, make sure it and the device you're trying to pair with have enough juice. The earbuds will now power on automatically once you take them out of case B.Put the L and R earbuds into your ears. Ensure the toggle switch is set to [Off]. Then, please press and hold thepower button for 3 seconds again to enter pairing mode. (If you have separate connections for each earbud then forget both of those.) Wait both sides of the earphones find each other and reconnect. The other 4.0 show nothing when i try to scan it ..Any suggestion, From Suzanne Kantra on March 25, 2016 :: 5:51 pm. The number changes each time I try to pair. PDF Touch Two Stereo headset C5 User Manual - Manuals+ Take the earbuds out of charging case and remove the PET insulator.Put the earbuds back in the charging case to activate. After removing a device, start at step 1 on this list. Hello, Ive had my phone for about 6 months and it was working fine with my blue tooth in my car but all of a sudden it wont work and the car continues to searching for it.