Fax 1-800-491-7997 Send us a complete prescription using the Physician Fax Form. A covered drug is a drug that is covered, or paid for, by your health insurance or prescription drug coverage. If you have a question or need support, please contact us at one of the options below. Pharmacy and Prescriptions - OptumRx 5 Solutions for Droopy Eyelids Optum Specialty Pharmacy Providers ATTN: Enhanced process for providers receiving prescription renewal requests For the providers who are not ePrescribing (eRX) enabled, you will now receive prescription authorization requests via secure direct message within your EHR workflow. Find answers to all your pharmacy questions, too. Frequently asked questions - OptumRx Exclusions may include cost reduction requests such as tiering exception, copay waiver, and tier cost sharing. AARP Medicare Plans from UnitedHealthcare, 7 a.m. to 11 p.m. Shipping and Delivery - OptumRx We can even contact your doctor to move your prescription. Get the most out of your prescription benefits Take charge of managing and ordering your medications. You can also Sign in or call the phone number on your member ID card to find your order. Take the guesswork out of your medication routine. OptumRx Mail Service Pharmacy Phone Number. Prior authorizations (PAs) help manage costs, control misuse and protect patient safety to ensure the best possible therapeutic outcomes. Go to member site to sign in or register for an account, Plan through your employer? A plan has been removed from your profile. Optum guides providers through important upcoming formulary updates. Refill and manage your prescriptions online, anytime. Set your own customized notification schedules with the My Medication Reminders tool. Call OptumRx toll-free at 1-888-658-0539 (TTY 711), any day, anytime. Prescriptions from Optum Home Delivery should arrive within 5 business days after we receive the complete order. Get convenient and caring support for infusion therapy. 9 a.m. 5 p.m. Optum Home Delivery through OptumRx Pharmacy - UHC