Metro Gateshead Clasper way, Swalwell, Newcastle upon Tyne, NE16 3BE Opening times Mon - Thurs: 12pm - 9pm Fri & Sat: 12pm - 10pm Sun: 12pm - 8pm 0191 414 4432. The meals were all brought out very quickly and were hot which was good. I have missed the fun atmosphere of Sambucca's since our local Morpeth branch closed so am delighted to find a new one to visit. I have worked in the industry for over 10 years now and if any of my staff had made this mistake it is on us not the customer. We asked for the bill and after 10 minutes of trying to pay we went to the bar. more. My friend and I had lunch at this restaurant on the 6/12/22 we have been several times before, the service was great staff are always friendly but the restaurant was freezing cold we had to eat our lunch with our coats on and so didmany other patrons the food was delivered hot to our table but within 5 minutes it was cold Then the drinks, we all got a 'half of coke' that came out in whiskey glasses, definitely not half at a cost of 1.50, then my mams lager and lime half pint glass but not full and mostly filled with lime. It was a cold day and we could feel it when someone opened it and we had to move our chairs slightly so people could get their coats. First and last time When finishing our drinks the same waiter started arguing with the table next to us and checked their phones 4 times to check their transfer went through, they were also really angry with the treatment received & complained to a manager. Great food and atmosphere. It had clearly been reheated and was practically welded to the dish. We are a small Italian restaurant based in Newc Food came out was nice. Sambuca features savory new American food and modern cocktails that will tempt any palate and nourish the soul. Garlic bread with cheese or tomato Potato skins with garlic mayo dip Carbonara or Meatball or Arabiatta and . We asked for the bill and after 10 minutes of trying to pay we went to the bar. Asked for the bill to see how much we had paid for a carbonara, margarita, chips and 4x double vodkas. The location is amazing. on the plate. Back to the table I went, confidently smiling at my children, in the knowledge that momma had solved the issue. Then the drinks, we all got a 'half of coke' that came out in whiskey glasses, definitely not half at a cost of 1.50, then my mams lager and lime half pint glass but not full and mostly filled with lime. overall excellent food just the service and waiting is the let down, Visit frequently and the food is always a good quality. Do I need to book a table if visiting at 1.30 on a Friday? !Other pasta my wifeordered had no flavour and was disgusting, young chavas walking around in tracksuits and air max trainers! We visited this restaurant on 30.04.23 for a Sunday Roast and thought the food was very good for a Sunday lunch,we have eaten at this restaurant quite a few times during the week but never for Sunday dinner we got two courses each, for our starters we had a minestrones soup and potatoes skins,for our main meals we ordered a roast chicken dinner and a roast belly pork dinner,we both said that it was ten out of ten everything was cooked absolutely perfect and the Lemon cheesecake and profiteroles were delicious too this is another restaurant that is great value for money well done to all the staff there thank you . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My food was all under cooked, first time I tried a scallop, i had to spit it out. on a different note the food was good, but the situation could have been managed better. Thank you. We actually thought it was a joke at first because itwas so aggressive. Asked to order again a very lovely waiter was extremely accommodating to us the entire time until his shift ended. another 20 minutes passed by which time we had a fit of giggles when my daughter suggested we face plant into the desserts and eat them like that.
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