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Learn more (Opens in a new window) . Product specialists monitor all aspects of a product lifestyle, including their long- and short-term development and marketing. The Apple Store is hiring now. Helping people grow in their own direction. envie um e-mail para Ive learned so much by exploring different things with my customers. excuses voor het ongemak. Apple Technical Specialist Job Duties Apple technical specialists have a wide range of responsibilities, which can include: Managing Apple devices in an organization, including planning, configuring, and deploying updates and fixes When customers visit the Apple Store, youll put your own passions to work to help customers bring their personal projects to life. Your communication skills can also help you to troubleshoot technical issues with clients and provide them with the information they need to understand the problem and find a solution. You guide and advise the customer, and help set up their new products. Theyre so grateful and that feels really good.. To become an Apple specialist, you need to have a strong technical knowledge of Apple products and software. Your work hours will be based on business needs. At [CompanyX], we rely on our team of Apple Technical Specialists to provide world-class customer service and technical support for our growing family of Apple products. Find available Apple Store Support roles You reassure customers when delivering product diagnoses and potential solutions. In order to become an Apple Technical Specialist, one must meet the following requirements: Education: Most employers require technical specialists to have a minimum of a bachelors degree in computer science, information technology, computer engineering or another closely related field. Provide insightful advice and friendly, hands-on technical support. I came in with no tech experience and Im doing great, thanks to the training and my team.. los inconvenientes que esto te pueda causar. Apple specialists must have a deep knowledge of all things Apple. Apple technical specialists need to have a wide range of technical skills to be successful in their careers. The technical specialist's duties include providing technical assistance, solving customer service queries, and troubleshooting hardware and software issues. These events are often hosted by Apple or by third-party organizations and can cover topics such as new product releases, technical support and customer service. Come to us in your pursuit of success. He also considers it a bonus that, while hes teaching others, he picks up new bits of knowledge along the way. Programming and setup of application, middleware, and database. Copyright 2023 Apple Inc. All rights reserved. Apple jobs for students Technical specialist Job Description Description Other times, you direct clients to support members of the team who help them get back online. United States Department of Labor. Their skills are an asset to the company, as they assist in resolving technical issues concerning customer's accounts or company software infrastructure.