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It might happen that you realize that you dont need pods, or your pods are faulty after you have used them for a couple of days. The pod itself may be malfunctioning. Bad or malfunctioning Xfinity hotspot connection. After you finish setting up all Pods, if you continue to receive the same message, you can try rebooting the Gateway, checking the pods location, or reset the pods. Tap on the Network option at the bottom. When spacing your pods, here is what you should keep in mind: To Factory Reset the Xfinity Pod, you have to remove the Pod from your Xfinity App and then add it back again. When the issues are few, it is easy to deal with them. If the light is off, the cable is unplugged or the device is disconnected. There is a guide that comes with the device which you use to reset the xFi pod. If prompted, customize the WiFi name and password and reconnect devices to your home network using these credentials. Link: https://comca.st/2LMDGbz In many situations the problems occur due to simple power surge or a temporary interface. Resetting a xFi Pod is as simple as removing it via the xFi app. Restarting your xFi Gateway would: 2. Once the light on your Xfinity Gateway turns solid white, plug in all of your pods. So when I find my Xfinity pods not working, that often leaves me annoyed. Place each Pod about halfway from the Gateway and the device you want to useusing this position such that the Pod is located midway between the Gateway and your device helps you enjoy optimal performance from your pods. To initiate a return for refund or hardware warranty replacement, complete the xFi Pods Return Form. If your gateway doesnt get powered back up again, youll get a message saying Xfinity cant find Gateway. 1 Setup xFi Pods. Internet: A solid green or white light indicates a successful connection to the internet. Tap on Not Using All Pods option and follow the on-screen instructions on the activation wizard. The lights on your router indicate the status of your router and the activity taking place. 4. There are several possible causes for disconnecting and not connecting, and there are ways that you can address these problems at home. You will not be able .