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Sellers are given a chance to respond. View thismommyisreals profile on Facebook, View thismommyisreals profile on Twitter, View thismommyisreals profile on Instagram, View harmonyetgraces profile on Pinterest, View thismommyisreals profile on WordPress.org. While they wont guarantee a case in your favor, they will help defend your case, keep things professional, and hopefully, allow Poshmark to process the decision promptly. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In the app. Select a reason for the return. The buyer opened a case not too long after receipt. I advised in the case chat to Poshmark that it was a dolman type of sweater, and that the fit was boxy and sized as M/L. They aren't that smart. In this case, the buyer opened a case upon receipt of the item. I also don't use my last name, just an initial, for an extra layer of safety. Honestly though, I don't really want to be found. More importantly, I included a screenshot of her response thanking me for the update. Do you try to stay anonymous? Username etc : r/poshmark - Reddit Excerpts and links may be used, provided that full and clear credit is given to Jennifer R and This Mommy is Real with appropriate and specific direction to the original content. Out of these three, one buyer won, and the other two cancelled their cases and kept the items. The seller receives a notification of the case and can provide her response. For more information, please see our Your email address will not be published. Upon receipt of the dress, the buyer maintained that I had sold her a used dress because of the label discoloration. I had received an email from Poshmark stating that a case had been opened because the buyer stated that an item was "broken, damaged or stained.". Its hard to determine when this is enough. If Poshmark verifies your return claim, they'll send you a shipping label you can use to return the item to the seller, and refund your money. It was washed and hung to dry prior to being listed, and there were no odors. Select My Purchases. Select from a previously saved address or add a new one by selecting 'Add Address'. If a buyer is asking for a refund because the item doesnt fit, then mention Poshmarks return policy. Questions? Archived post. Unauthorized use and/or duplication of this material without express and written permission from this sites author and/or owner is strictly prohibited. As a seller, we feel provoked to act out against a statement like this. For sales above $15, Poshmark charges 20 percent of the . Since the package is trackable - doesnt the tracking number act as a return address of sorts since the package can be located by usps and they can look it up in their records and see what post office it departed from ? (9405511109483873533427) and contacted USPS. I understand this may sound and feel daunting rightfully so -but it can help you avoid Poshmark returns because now the buyer is aware of the condition or state of the item theyre buying. And these were not pictured or even mentioned in the descriptions. It's important to pay close attention to a listing before buying from Poshmark, as all sales are final. But, this is where professionalism matters the most. If you like my videos, my vibe, my life hacks, makeup tutorials, DIYs, my decluttering videos, sharing in my very slow journey to minimalism, and of course my painfully honest reviews; please take a minute to like this video, subscribe to my channel, and hit the notification bell so you will be notified when I post my next video. Sorry for the newbie questions ! 3 How to start selling on Poshmark 1. Select from a previously saved address or add a new one by selecting Add Address'. It is not expensive and it is very useful so it keeps your address private.